Not resolved

Well I ordered a dg685 which toke a month in arrive. Not to mention representative act like wait on product cause they don't give a specific date plus the contact numbers they have don't work. Any way I got the phone with not a specific booklet on how it works and description plus they phone freezes camera (front) doesn't work and half of the phone stays black what can I do I don't even have it 2 weeks

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